Software installation logging

Modified on Tue, 8 Dec, 2015 at 4:12 PM

  • Enable software install logging within Windows - see https://support.microsoft.com/en-us/kb/223300
  • Attempt to install the software
  • Navigate to the temporary folder (usually C:\Users\{USERNAME}\AppData\Local\Temp\)
  • The most recent file (usually named "Msi.log") is the file we need - please attach this file and we can examine it for potential problems

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