If you recently inquired about our network services then we may ask for a report on the topology and existing connection quality. In order to better understand your existing setup we have a few checks that we'd appreciate feedback on. If you're not sure of the answers to any of the questions, just leave them blank.
Your existing IP address
Please go to http://www.internetservices.eu.com/myip/ and let us know the IP address(es) reported.
Public IP address: ---.---.---.---
Local IP address: ---.---.---.---
Your existing speed
Please go to http://www.speedtest.net/ and let us know the speed reported.
Downstream speed: ---- mbps / kbps (delete as appropriate)
Upstream speed: ---- mbps / kbps (delete as appropriate)
Your existing connection quality
Please go to http://www.pingtest.net/ and let us know the quality reported
Packet loss: --- %
Ping (latency): --- ms
Jitter: --- ms
Grade: --- (Example: A, B*)
Your existing network topology
| Enter number or leave blank | Notes | |
| CLIENT DEVICES | ||
Number of computers on network |
--- | Include wired and wireless, PCs & tablets |
Number of VoIP phones on network |
Include handsets and "soft" phones (app/browser) | |
Number of other Internet devices |
PDQ terminals, media screens, etc. |
|
SERVERS |
||
Number of file servers |
||
Number of email servers |
||
Number of VPN servers |
||
Number of VoIP PBX servers |
--- |
Other
Please let us know any other information that may help us to understand your unique network at your location; for example you may have a design/technical team who need to send large files - this is useful information for us to be aware of.
We look forward to your helpful reply, which will assist us in improving the services we provide.
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