Overview: If ConnectWise is installed on a Windows computer and you need to create a local Administrator account then it can be done by following this article.

Step 1: Connect using Backstage option

Right-click on the ConnectWise client and choose Join with Options. Select [Backstage] and JOIN SESSION

Step 2: Run commands to create a local admin user

Edit and paste/type the following 3 commands:

(1st command creates a password, 2nd creates local user, 3rd adds that new user to the Administrator group)

$password = "MyAdminPassword#1234" | ConvertTo-SecureString -AsPlainText -Force

New-LocalUser "MyAdminUsername" -Password $Password -FullName "Recovery Admin User" -Description "Local admin account for recovery and emergency purposes" -Verbose

Add-LocalGroupMember -Group "Administrators" -Member "MyAdminUsername"

Step 3: Log on local admin user

Switch user, or sign out/in, as "Other" user and test the account; for example, try opening a command prompt and Run As... Administrator

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