Voicemail

• VF ("Vodafone")
  • Dial from handset with the SIM inserted: 121
  • Dial from any other phone: +447836121121
  • To disable voicemail please contact us by creating a ticket and we will disable/enable
• H3G("3", "Three")
  • Dial from handset with the SIM inserted: 123
  • Dial from any other phone: +447782333123
  • To disable/enable voicemail call Support on 333 (or 03333381001 from another phone)
• VMO2 ("O2", "Telefonica", "Virgin Media")
  • Dial from handset with the SIM inserted: 901
    • If abroad (outside UK): +447802090100
  • To disable voicemail dial (from handset with SIM inserted) 1760
    • To re-enable dial 1750
• EE ("EE", "BT ONE")
  • Dial from handset with the SIM inserted: 1 (hold down the "1" key until voicemail menu is played)
  • Dial from any other phone: +447953222222
  • To disable voicemail (from handset with SIM inserted) send SMS text VM OFF to 150
    • To re-enable text VM ON to 150
• Manx ("mt")
  • Dial from handset with the SIM inserted dial 624624 to speak with Support

Call divert

Overview: Whilst it's often easier to simply use a phone handset's built-in "Call divert" (which actually contacts the network and sets up a real divert), you can also use the following USSD codes (Unstructured Supplementary Service Data) to setup/cancel divert. These work on all UK networks:

To activate: (do not type the spaces - only shown here for clarity; press SEND after typing code)
** 21 * phone number #      ( Example: **21*01234567890# )

To cancel: ## 002 # ( Example: ##002# )

• VF ("Vodafone")
  • We are also able remotely configure divert for you, if you need us to - just ask
• H3G("3", "Three")
  • Calls can also be made to the operator to request a manual divert
• VMO2 ("O2", "Telefonica", "Virgin Media")
  • Calls can also be made to the operator to request a manual divert

• EE ("EE", "BT ONE")

  • Calls can also be made to the operator to request a manual divert