Technicolor routers: remote access & local access

Modified on Wed, 5 Jun at 2:14 PM

IMPORTANT

Do not phone us unless you are a current customer of "Internet Services EU"

We are not the manufacturer "Technicolor", we are an ISP that provide several brands of broadband router to our customers, including Technicolor routers.

Technicolor are a French manufacturer of broadband equipment, used by several ISPs including within the UK. Technicolor do not sell direct to the public or through online stores such as Amazon, instead providing customized equipment direct to ISPs. Therefore only your current ISP can provide support for Technicolor broadband and Wi-Fi (wifi) equipment. Technicolor do not have a public-facing website for support, do not provide firmware downloads to the public, nor do they publish user manuals for the public; for any support you must contact your ISP.

All of our Technicolor routers ship with Remote Management hard-wired (even a router reset will preserve Remote Management).

How to access: httpS:// + ip address + /8443 ( Example: https://101.102.103.104:8443 )

The username is: remoteadmin

The password is: {please contact us for the specific hard-wired password for the device, often the serial number}

Please see our related articles for things such as speed tests, WiFi diagnostics, user blocking/enabling, and so on...

Local access

To logon locally (via a LAN cable or WiFi) go to https://192.168.1.1 and use the username "engineer" and the password is the "Access Key" printed on both the WiFi card and the router label.

Changing the broadband PPP creds (if re-cycling a router for use on another service)

Once logged in navigate to "Internet Access", edit the credentials and click "Save"

[PPP broadband creds are now updated]

Which model is best?

Our recommended model: DWA0120 (as of 2022 we now use the updated DGA0122 model)

Auto-sensing for FTTP (1 Gbps, via WAN Ethernet port); connects direct to ONT box on wall
Auto-sensing for FTTC (80 Mbps and 40 Mbps profiles); built-in modem connects to wall socket
Auto-sensing for ADSL (all profiles supported)
USB supports 5G/4G dongle for failover
AC 5 Ghz WiFi (3x3)
Higher spec CPU with DLNA Digital Media Server
Supports signal vectoring, Impulse Noise Protection and QoS for the best possible performance
Full spec sheet attached

Tip: if you need to change the internal VoIP service listening port from 5060 (for example, to host your own SIP server), then use this command at CLI (SSH locally):

uci set mmpbxrvsipnet.sip_net.local_port 5061 
apply

Admin tip to change the control file:

URL /isp.lp

"DELETE" "ISP File Control", then enter new creds

This creates a new permanent file that survives a hard reset.

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Datasheet_DW....pdf
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A3_DGA0122_s....pdf
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