FTTP: OpenReach ONT

Overview: when we arrange to install FTTP (pure fibre directly into your building) an OpenReach engineer will feed the optical cable through the exterior and into your property. A small box will be fitted inside your building to terminate the optical cable and manage the optical signals - an Optical Network Terminal (ONT). A power socket will be required to power the ONT box, and another power socket for your WiFi router.

c.2024 onwards

The model may look similar, but with the items Left-to-right as follows:

LEDs: [ ] Alarm    [ ] LAN    [ ] PON    [ ] Power

Ports: OPTICAL    LAN    Power    ON/OFF (button)

c.2020 onwards

Power: Should be green after 2 minutes start-up.

LOS: “Loss Of Service” should be off; Red means optical cable fault.

PON: “Passive Optical Network” should be solid green.

LAN: Should be green; this cable connects to your broadband router (“WAN”) port.

IMPORTANT: Never unplug the optical connector. A special dust cleaning tool would be required to clean the port and the tip before re-insertion.

Pre-2020

The PON (Passive Optical Network) light means that the optical network is live

A red LOS light (Loss Of Service) indicates a problem

Connectors

On the base of the OpenReach ONT are power and optical, which the OpenReach engineer will connect for you, and "Port 1" to connect your separate WiFi router.

All you will need to do is connect the yellow "Port 1" on the OpenReach ONT to the red "WAN port" on the WiFi router that we will supply you with. No setup or configuration is required - everything has already been configured remotely by us.

The WiFi router shown above is a Technicolor DWA0120, our most common router for FTTP. If you have requested 1 Gbps or faster, we will be supplying a special router capable of handling those speeds. All routers contain instructions in the box, and we are able to provide remote assistance so as to optimize your experience.