Overview: beginning in January 2022 we may have provided some FTTP customers (such as home workers) with an all-in-one Wi-Fi 6 router, the "D-Link R15 EAGLE PRO AI AX1500 Smart Router". This article helps customers to quickly configure-and-go!
You will need:
- An active ONT (OpenReach will have installed this inside your home), and the PON light shows green
- The MAC address and admin password (printed on the underside label of the D-Link router: see below))
- Optional: the Wi-Fi password (if you do not have a computer with an Ethernet cable)
- Optional: a photo of the underside label to share with your Support assistant
- Your PPPoE username & password (we will have supplied this information ahead of the OpenReach visit)
Step 1: Connect to ONT
Using the supplied Ethernet cable, connect the yellow "Internet" port on the router to the yellow Ethernet port on the ONT, and power on the router.
Step 2: Log into the router
Note the last 4 digits of the "MAC" address printed on the underside label - in this example "76DD". Connect a computer or tablet to the router (either via Ethernet cable or Wi-Fi, using Wi-Fi password on label) and go to the following URL in a browser, replacing "76DD" with the 4 digits printed on your label:
http://76DD.devicesetup.net
Login using the admin password
Step 3: Enter PPPoE credentials
Click Next until you are presented with the choice of Internet Connection type; choose "Username/Password Connection (PPPoE)" and click Next. Enter the PPPoE username and password, and click Next.
Step 4:Choose your own Wi-Fi and Admin password
Optional: modify the Wi-Fi name and password to your requirements, and click Next. You can also choose a new admin password. Finally, wait 1 minute whilst the settings are applied. You can now test your internet connection.
Additional (recommended) setting: Remote Management
Navigate to Management > System Admin
Turn on "Enable HTTPs Remote Management", Remote Admin Port 8443, and "Use HTTPS", then click Save. This enabled our Support team to assist you remotely; be sure to advise any Support staff of the admin password should you need to request support.
[ End of article ]
Official D-Link support website: https://eu.dlink.com/uk/en/products/r15-eagle-pro-ai-ax1500-smart-router#support
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