Outages and emergency maintenance

2020-08-13: Thunderstorm repairs - live BT updates
Click this link for latest BT status updates on outages caused by recent adverse weather: BT status updates
Thu, 13 Aug, 2020 at 12:19 PM
2020-07-14: BT RADIUS servers offline
We have confirmed reports this morning of some key BT proxy RADIUS servers being offline. A network restore was attempted around 8:00 AM which has failed an...
Tue, 14 Jul, 2020 at 8:34 AM
2020-06-01: BT reduced termination fees during COVID situation
In the attached PDF published by BT Wholesale in May 2020, it may be possible to reduce the ETC fees (Early Termination Charges) where a customer has ceased...
Thu, 2 Jul, 2020 at 5:04 PM
2020-03-24 URGENT: BT on emergency-only contact
Overview: One of our key suppliers, BT Wholesale, advise that they are now on "emergency only" contact; they will only be responding to contact if...
Tue, 24 Mar, 2020 at 4:23 PM
2020-11-05: OpenReach engineer COVID announcement
Please see attached announcement fom OpenReach about their worker safety from 5th November 2020. This may impact tasks and expected appointment dates. H...
Fri, 6 Nov, 2020 at 10:29 AM