Request a PAC code

Modified on Fri, 4 Dec, 2020 at 1:14 PM

If you need to move a phone number to us (UK, 07xxxxxxxxx) then you don't even need to contact your existing provider. Just follow these steps:


  • Send an SMS ("text") with just 3 letters "PAC" to 65075
  • Your existing provider will respond with your PAC code*, and any important information such as if you are still in contract with them (PAC code format is usually like "ABC123456")
  • Send the PAC code and your phone number to us within 30 days - we'll do the rest, and your new SIM that we supplied you with will be updated to use your original number. Simple.
  • It usually takes just 48 hours to port a number


* PAC: "Porting Authorisation Code"

Full info over at OfCom: https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/text-to-switch-simple-to-switch-mobile-network 


(If you just want to check if you're in contract, without asking for the PAC code, just text "INFO" to 85075)

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