Email

Email settings for "Basic Linux" email accounts
Note: for all of the connection types below the authentication username is the full email address Username/password transmitted in plain text - no encrypti...
Thu, 27 Nov, 2014 at 7:06 PM
Email problems - further investigation
Please use this form to request further investigation of an email problem: Sender's email address:  Recipient's email address:  Email client us...
Thu, 27 Nov, 2014 at 7:11 PM
Configure SmarterMail email accounts
To setup and configure a SmarterMail email account on a PC, Mac, tablet or phone follow the built-in step-by-step software on the device for adding an email...
Tue, 26 Jun, 2018 at 10:09 AM
Configure SmarterMail email account on Android phone
First step: verify credentials Before you begin, go to http://smartermail.ispcloud.co.uk/mobile on your phone and login using your email address and passw...
Fri, 7 Aug, 2015 at 9:14 PM
Microsoft Connectivity Analyzer
For techies: Microsoft's Connectivity Analyzer allows you to perform email-specific testing on email servers - test Exchange, IMAP, SMTP, POP3 and more...
Thu, 3 Sep, 2015 at 11:30 AM
Microsoft Exchange - reduce backscatter
These steps should be implemented to stop your Exchange Server getting blacklisted for "backscatter" Create a recipient filter to prevent Ex...
Mon, 23 May, 2016 at 11:09 AM
IMAP server testing at command level
Open a CMD (command prompt) From now on, commands you need to type are highlighted - other text is an example of what to expect returned form the IMAP se...
Mon, 23 May, 2016 at 12:25 PM
SMTP server testing at command level
  Manually testing an outgoing SMTP server 1) Open a command prompt (Start > Run > CMD > [press enter]) 2) At the command prompt type: TELNET...
Thu, 18 May, 2017 at 12:09 PM
SmarterMail queue retry times
If email cannot be delivered to the destination, then the retry attempts are as follows: Retry attempt Retry interval (mins.) Total queue time 1 5 0...
Tue, 14 Feb, 2017 at 11:42 AM
Global email disclaimers with Office 365
Overview: this article contains technical information required to implement customized Office 365 global email disclaimers There's a helpful summary t...
Mon, 12 Nov, 2018 at 10:35 AM