First step: verify credentials

Before you begin, go to http://smartermail.ispcloud.co.uk/mobile on your phone and login using your email address and password. If you can't login (for example, due to incorrect password) then you need to resolve this first, before continuing.




Free app: MailWise

Since each phone will have slightly different configuration steps using the phone's built-in email app, we have outlined the steps to add a SmarterMail email account using a freely available app called MailWise; just go to the app store on your phone and install it.




Account type: Other

When you open the MailWise app choose the account type "Other"




Manual setup

Type in your email address and password, and click "Manual setup"




Incoming email: IMAP

Choose "IMAP" as the type of incoming email account




IMAP settings

Enter you email address and password. For the "IMAP server" enter smartermail.ispcloud.co.uk on port 143; security type "none". Click "Next".




SMTP settings

For the "SMTP server" enter smartermail.ispcloud.co.uk on port 587; security type "none". Tick the box "Require sign-in". In the "Username" field enter you email address and password.Click "Next".




Final account settings

Tick all of the boxes and click "Next" to complete the account setup. Your email should now start to synchronize with the MailWise app on your phone.