Latest News

Status Updates

2022-03: Block Russia and Belarus
Overview: we've been asked "How can we block all traffic from Russia & Belarus?" We're pleased to be able list the CIDR list for eac...
Thu, 3 Mar, 2022 at 12:32 AM
2025: copper phone line switch off
Overview: this article is to direct businesses and consumers to the official OpenReach source confirming that "PSTN" & "ISDN" (coppe...
Thu, 3 Mar, 2022 at 12:36 AM
Microsoft 365 price increase 2022: "Hold that price!"
With over 10 years of innovations, Microsoft announced a 20% price increase commencing 1-Mar-2022; see their Vice President's detailed ambitions for ho...
Thu, 24 Feb, 2022 at 11:37 AM
2021 Last orders for fixed line broadband
We have confirmed with OpenReach that the last install appointments for 2021 are:  Thu 23-Dec-2021 AM Therefore, the latest time to submit orders for f...
Thu, 25 Nov, 2021 at 10:08 PM
July 2021: Hardware supply contingencies ⚡
Overview: Our usual routers may be substituted - we outline why, what substitutes we are using, and what options we have for businesses that may need 1 G...
Wed, 7 Jul, 2021 at 11:39 PM
Broadband fault escalation improved
We've improved the reporting process, and escalation times, for broadband faults. To escalate a broadband fault, use the following link: http://interne...
Tue, 27 Feb, 2018 at 10:02 PM
Windows 10 hotfix for slow WiFi (June 2017)
A recent Windows 10 update left many users with slow WiFi; connecting on a LAN cable showed significant speed difference compared to WiFi (only running at 2...
Wed, 5 Jul, 2017 at 2:14 PM
(Incident update IMT1975) - Connectivity Issues BTW connections
Incident resolved IMT1975 - Connectivity Issues We are pleased to confirm that this issue is now fully resolved and any affected end users should now be...
Mon, 21 May, 2018 at 12:47 PM
GDPR Privacy policy update
Customers Our updated policy can be viewed here: https://internetservices.eu.com/en/privacy.html Partners Inline with our new privacy policy (https://...
Fri, 25 May, 2018 at 10:58 AM
Repair MBORC Declaration - Updated
Please see below MBORC statement released by Openreach: "This MBORC lifting notification is issued as a special message to all Openreach customers ...
Mon, 4 Jun, 2018 at 5:52 PM