Provision Cisco ATA with Cloud Voice

Overview: In order to cater for legacy devices (fax machines, warehouse telephone alarms and so on) we have enabled the use of Cisco SPA-112/SPA-122/ATA-191/ATA-192 hardware models. This article explains the process to (1) create a provisioning account and (2) provision the unit.

Note: the phone ports on the rear are FXO (for RJ11 plugs) - if your device is connector is a BT431A (as is common on standard BT residential telephones) then you will need a BT431A to RJ11 adapter (not included).

Note about Cisco SPA-122 and ATA-192: These units can be used as a broadband router at FTTP sites, because they have a WAN port capable of PPPoE and a LAN port to connect to a switch or Wi-Fi AP. See attached manual for SPA-122.

Refurbishing: to renew a unit we recommend (1) reset, by holding in reset button for 10 seconds until the power light flashes, then (2) ensure firmware is 1.4.1SR5 or newer; see attached firmware file which can be extracted. (Navigate to Administration > Firmware > upload). For the ATA-191/ATA-192 models see this article: https://internetservices.freshdesk.com/en/support/solutions/articles/5000885904-cisco-ata-191-ata-192-firmware

BT431A to RJ11 adapter (sold separately)

Step 1: Obtain a provisioning account

We will usually provide the Cisco SPA-112 unit for you, but you will need to verify the MAC address (printed on the label) once you receive the unit. Once you confirm the MAC address and the Cloud Voice user account, we will build the auto-provisioning file. (You can also add the device yourself via the portal)

IMPORTANT: Ensure you add (or ask for) "Cisco SPA-112_Custom" as this is a more reliable profile that works with most old PSTN phones

Step 2a: Configure the Cisco provisioning URL

Connect the supplied Ethernet cable to the WAN port and other end to your broadband router, then power on. 

SPA-112/ATA-191 models: connect your computer to the same router.

SPA-122/ATA-192 models: connect your computer the to YELLOW port on the CIsco unit.

Log into the web GUI of the Cisco unit; you can dial **** followed by 110# to get the Cisco unit to read out it's current IP address; for the SPA-122/ATA-192 models the IP will be 192.168.15.1

Default username/password are admin and admin.

Navigate to Voice > Provisioning > [Type the following URL into the Profile Rule field and click Submit]

CIsco SPA-112

https://dm-csb.yourwhc.co.uk:443/dms/Cisco_SPA-112_Custom/$MA.xml

https://dm-csb.yourwhc.co.uk:443/dms/Cisco_SPA-122_Custom/$MA.xml

https://dm.yourwhc.co.uk/dms/Cisco_ATA_191/191.xml

https://dm.yourwhc.co.uk/dms/Cisco_ATA_191_VDM/191.xml

https://dm.yourwhc.co.uk/dms/Cisco_ATA_192/192.xml

https://dm.yourwhc.co.uk/dms/Cisco_ATA_192_VDM/192.xml

Click "Submit" and wait 40 seconds to configure the next setting:

IMPORTANT: skip Step 2b if you are using ATA-191/ATA-192 models

Step 2b: Configure the Cisco SPA-112/SPA-122 provisioning URL

Navigate to Voice > Regional > [Scroll down to "Control Timer Values" section]

Set the "Interdigit Long Timer" to 10

Set the "Interdigit Short Timer" to 5

Click Submit to save the changes.

Navigate to Administration > Reboot and reboot the device.

The Cisco unit will begin a 3-cycle reboot; each cycle around 5 minutes long. The unit will pull down a customized firmware, apply the firmware, and finally pull down and apply the customized config for that user account. Upon final reboot it will beep once and the web GUI is now disabled to prevent the user modifying any details; using the reset button on the rear of the unit will erase the customized firmware and restore the unit to factory defaults, should you ever need to.

Make inbound/outbound test calls to confirm that the unit operates as desired.

Whilst we can only provide initial provisioning support for this unit (we strongly recommend dedicated VoIP phones where possible), we will give our best efforts. Further support and documentation available direct from Cisco: https://www.cisco.com/c/en/us/products/unified-communications/spa112-2-port-phone-adapter/