Cloud Voice company contacts

Overview: Maintain a site-wide phone book that can is synchronized across all phones

Note: a nominated user will need to have their profile role upgraded to "Company Administrator" in order to manage this feature

Log into the Business Portal

• Legacy portal (provisioned before October 2023): https://voice.ispcloud.co.uk/businessportal/
• New portal (provisioned after October 2023): https://voice.ispcloud.co.uk

Navigate to the following sections to update the contacts list(s):

Site > Features > Phone Services: [Enable Group and Company contacts]

Site > Features > Company Contacts: [Create & Choose who to include]

Site > Features > Group Contacts: [Add, or import from CSV file]

Employee > Features > Phone Services > [Select device] >

    Phone Directory: On

    Include Personal Contacts: Enable

    Include Company Contacts: Enable

    [Save]

Employee > Features > Contacts > Personal Contacts: [Add, or import from CSV file]

IMPORTANT: Reboot the phone (or base if DECT) for changes to take effect

(See attached sample CVS file with headers "Name" & "Number")